
Frequently asked questions
Everything you need to know about Wheel Wall and the services we provide. Can’t find the answer you’re looking for? Please contact us.
What is Wheel Wall?
An online communications platform bringing wheel buyers and sellers together. Started by two car enthusiast brothers who were frustrated with the difficulties of buying and selling wheels via the various online marketplaces and auctions. We decided to build a better platform specifically for the used wheel market.
Is Wheel Wall an auction?
No. Wheel Wall is neither an “auction” nor an e-commerce website. Instead, we function as a dynamic classified ad that helps buyers and sellers make the best deal possible.
How is Wheel Wall different?
Wheel Wall was created to provide a superior experience for buying and selling used wheels, addressing the major frustrations found across existing platforms.
Better Than eBay We charge Sellers significantly lower listing fees than eBay, while our dynamic classifieds system eliminates auction sniping and other problematic bidding behaviors that frustrate both Buyers and Sellers.
Superior to Facebook Marketplace: Unlike Facebook Marketplace and similar services, we verify every listing before it goes live. This ensures Buyers have all the essential wheel specifications they need upfront, eliminating the back-and-forth questions about critical details that sellers commonly leave out of basic classified ads.
More Reliable Than Forums: Forum listings are notorious for being outdated, leaving Buyers disappointed when they discover wheels were sold months ago. Forum posts also rely on free- form text, meaning crucial wheel specifications are often missing. On Wheel Wall, we require complete wheel information and tire specifications (when applicable) for listing approval. Sellers must verify their listings every 30 days, ensuring everything stays current and accurate.
The Result: Buyers get comprehensive, up-to-date information on every listing, while Sellers reach serious Buyers without the hassles of auction dynamics or incomplete inquiries. No more guessing, no more disappointment, no more wasted time.
How does your unique Make an Offer/Make a Deal built in negotiation system work?
Interested buyers have two options:
- Make a Deal, in which a buyer agrees to purchase a wheel set at the current listed asking price and terms at any time. If a listed set of wheels is at a price and terms you agree with, click the Make a Deal button and they’re yours. Make a Deal is a binding purchase agreement and the total purchase price will be due directly to the seller based on their acceptable payment term(s). We will connect you and the seller by providing your names, email addresses and phone numbers to each other.
- Make an Offer is an option for a buyer to attempt to purchase a wheel set for a lesser amount. When an offer is made by a potential buyer via Make an Offer, all other members with the same wheel set on their “wall” will be notified via “An offer has been made” update which will also appear in the listings Comments section. Those prospective buyers are therefore encouraged to make their highest and best offer as well or risk losing the wheels to another buyer. Sellers will be notified of the offer amounts as well as the offering member’s zip code to allow them to calculate shipping costs. This enables the seller to weigh all offers and to consider other factors, such as a lower offer from a local pickup buyer. before deciding to either Accept the Offer, Counter the Offer, or Decline the Offer. Such is the case with each offer presented to the seller who has 24 hours to respond before they expire.
How much does it cost to post a listing?
We charge sellers 2.5% of the original listing price for the first listing, 2.0% after 5 listings, and 1.5% after 10 listings.
For commercial outlets looking to sell higher volume, superior rates are available. Please contact us for more information. (—> info@wheelwall.com)
Are there fees on top of the displayed price?
No! The price you see is the price you pay. There is no additional fee for buyers or sellers on top of the displayed price like other sites.
Do you sell new wheels?
No, Wheel Wall does not sell brand new wheels
Do the wheels include tires, or just rims?
Listings will indicate whether tires are included in addition to the rims. If tires are included in the listing, detailed photos, tire specifications, tread depths, and wear or repair disclosures are required to be provided by the seller.
How do I know that a buyer/seller is trustworthy?
We have several safeguards in place to help ensure a trustworthy community.
- All Wheel Wall members must have a validated payment method on file to join the platform.
- All communications are public until personal details are shared once a deal has been made.
- After a deal, sellers and buyers each report “Fulfilled” or “Not Fulfilled”. The number of fulfilled deals appears next to each member’s username.
- Sellers are not refunded when reported listings are flagged and removed. Since fees are required to be paid prior to posting each listing, broad attempts at fraudulent activity would be costly and therefore deterred on the wheelwall platform.
I made a deal! Now what?
Congratulations! Upon a successful deal, the buyer and seller will receive each other’s name, email and phone number. They will then coordinate outside the Wheel Wall domain to complete the transaction. Both buyers and sellers will also receive post-sale “best practices” information in order to complete a safe, secure, and easy transaction.
I sold my wheels to a non-local buyer. How do I ship them?
Suggested shipping instructions will be provided to you once a deal has been reached. We have also partnered with ShipNerd to negotiate for Wheel Wall members to receive significant discounts on shipping with UPS. Shipnerd makes is easy for sellers as they also offer UPS pickup service from your home or shop location. No need to deal with taking heavy and large packages to the UPS store.
Members can sign up via this link: https://www.shipnerd.com/signuppromo/wheelwall
I am a commercial seller interested in selling wheels. Do you have any special offers available for me?
Yes, we do! Please contact us for more information. ( —> info@wheelwall.com)